With smart TVs (TV boxes) full of anticipation for buying back, when a family watched a video, the program was stuck and played for one minute and buffered for five minutes. This kind of scene really made people both jealous and angry. In Xiao Bian contact users, this kind of situation is not uncommon, and Caton’s situation is also varied – there are watch cards on demand and live cards, but also watch videos on the cards yesterday and watch video cards today. The same application is in this TV card but not in another TV, etc.
After encountering such problems, ordinary users often do not know how to start because they do not have relevant experience; therefore, Xiao Bian has purposely arranged this video to solve the ultimate solution of Smart TV/TV box to watch Video Caton. Share For everyone, I hope to help friends who have encountered such problems solve puzzles and solve problems as soon as possible.
One, network failure:
1, slow or unstable network speed
This is one of the main reasons that affect the network playback. As a general rule, 8M fiber broadband, which must be stable at least for live viewing, can be viewed normally. If the network speed is not enough or unstable (individual company's network is unstable), then there will be a phenomenon of Caton. Therefore, if the Caton phenomenon often occurs, it is necessary to first use the network-based network test software to test whether the speed of the TV network is in compliance with the requirements and whether it is stable (cannot be replaced by computer testing).
2, network hardware issues:
Network hardware includes wireless network cards, wired network cards, network sockets, network cables and plugs, routers (including wireless routers), and so on.
To be clear is:
Network hardware performance is not good, unstable, faulty, driver problems, poor contact between network cables and interfaces, improper router settings, etc. will affect the normal operation of the network.
The wireless receiving function of the TV is generally worse than that of the laptop computer and the mobile phone. Therefore, the same place, the computer and the mobile phone can normally use the WIFI to access the Internet, but the television may not be able to normally access the Internet.
3, network hardware driver issues:
For example, the problem of network card driver in the system will cause the network to be unstable or unreasonable. If it is its own network card driver problem, it can only re-brush system to solve.
4, the relevant issues of the Internet:
If the Internet related servers and nodes fail, it will also affect the normal operation of the network.
For network failures, the solution is as follows:
The first thing to do is to use a network-side network test software (a comprehensive test tool in the aggregation system) to test whether the speed of the TV network meets the requirements, is it stable (cannot be replaced by computer testing), and then uses software to make adjustments and repairs. The second is to check whether the wireless receiving signal is strong enough and whether the wired connector is reliable. If the wireless signal is not good, either replace the high-power router, or increase the relay amplifier, or use a network cable. The third is whether the router settings are correct and whether the TV can automatically obtain the IP address and DNS address after connecting. The fourth is to consider whether the system is normal after eliminating other reasons, and whether to re-brush the system.
Second, the television problem:
1, the hardware of the TV itself (including CPU, GPU, memory, storage and other hardware) configuration is lower:
When the network video is played (especially high-quality video), large data calculation and caching are required. Therefore, if the television itself is configured to be low, the system resource occupancy ratio will be too high, resulting in improper processing of the data and caching, or even the card. Dead, black screen, automatic restart.
2, too much software installed on the TV, especially since the Kai too many software:
Since most TVs use the Android mobile phone system to migrate to TV as an intelligent system, coupled with the generally low hardware configuration of TVs, and the fact that manufacturers generally add some software developed by their own homes, TV memory seems to have little room (this is It is also TV manufacturers that do not advocate that users install third-party software. If there are too many software installations, especially since there are too many startup softwares and video big data is processed, it will cause system resources to be insufficient, resulting in poor system and crashes. And even restart.
3, TV system problems:
The television system is made up of a number of interrelated documents. If one of the key documents fails, it will certainly cause the entire television system to fail. For example, driving problems can cause the network to be blocked or blocked, and system software problems can also cause video software to run abnormally.
4, television hardware problems:
For example, the above mentioned network hardware problems, connection lines between circuit boards, component problems, and so on.
For the TV itself, the solution is as follows:
1, for the hardware configuration is too low, do not do too much effort, the best solution is to use an external TV box with an Android system, only use the TV as a monitor, if you want to use the TV comes with the set-top box Function, it will be very troublesome.
2. For a TV with a better hardware configuration, first select the video software that suits your needs and install as few third-party software as possible. The second is to optimize the system, turn off the self-starting function of software that does not need to start, and often clean up the TV garbage memory. Third, if you understand Android, you can ROOT the system, and then remove some of the systems you don't need to bring your own application software, so that the reduced system will take up less memory (of course ROOT system is risky, Most people don't go for it.)
3, in addition to some basic software necessary, as few as possible to install third-party software, so as not to cause the software to occupy memory space is too large and affect the fluency of the system, usually regular memory optimization cleanup (such as the sofa table has automatic cleaning function).
4, hardware problems can only ask maintenance staff to solve.
Third, live broadcast, on-demand software and server problems:
1. Select the appropriate live broadcast and on-demand software (please refer to "The Correct Selection of Live Broadcasting Software").
2, video software server problems:
The quality of the video software server directly affects the data transmission speed, so if there is a problem with the software server, then the client-side playback will inevitably be stuck or unable to connect to the server.
For the video software itself, the first is to choose video software that is suitable for its own television, network, hobbies, habits, and not to install more, as long as one or two are appropriate. The second is to keep up with the pace of software updates, because the source of live software is constantly changing, so the software must also change, otherwise it will not connect to resources to watch. Third, if the network and hardware are very good, try to use hardware decoding methods to watch the program, the hardware decoding effect is the best (high definition, good color).
If it is a problem with the software server, it can only be maintained by the software service provider. There is no other way.
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